Grievance

At Mountain Vista Psychology we strive to support our families in a caring and safe environment. For this reason we provide a grievance resolution process for individuals accessing, receiving or being evaluated for services and their family members. If you are dissatisfied with any provided service, we would like to hear from you verbally or in writing as we always want to work to improve our care.

Please email or telephone Steffanie Stecker, Ph.D., Director with concerns.  Please include name, date of birth, if a current client, phone number and email, time, date, location of the event, witness names, an account of the event, and proposed solution, and please sign and date.

For MVP internal grievance:

CALL:  720-583-9332 x 101
EMAIL:  drstecker@MountainVistaPsychology.com
MAIL:  88 Inverness Circle East, E-103, Englewood, CO 80112
The Director will provide a resolution within fifteen (15) business days.

Download this form if necessary:   MVP Client Grievance Form

To share your grievance with the BHA please contact:

Behavioral Health Administration (BHA)
710 S. Ash St. Suite C140 Denver, CO 80246
BHA Phone: (303) 866-7400
BHA Complaint Email: CDHS_BHA_complaint@state.co.us

Mountain Vista Psychology therapists are regulated by the Department of Regulatory Affairs

Division of Professions and Occupations
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: 303-894-7800  |  Fax: 303-894-7693
Email: dora_dpo_licensing@state.co.us
https://dpo.colorado.gov/FileComplaint

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